Listening in Real Time: How Small Screens Capture Honest Opinions
The rise of mobile surveys has quietly reshaped how people share their thoughts. Instead of waiting to sit at a desk or open a laptop, individuals now respond in the middle of their routines—during a commute, while waiting in line, or just after an experience. This shift in timing matters. When feedback is given in the moment, it tends to reflect genuine reactions rather than carefully...
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